Refund policy
Refund Policy
Returns
Returns are accepted within 30 days of delivery for eligible products.
Items must:
- Be unused
- Be in original packaging
- Include all hardware and accessories
Non-returnable Items
The following cannot be returned:
- Custom or special-order products
- Installed products
- Products damaged during installation
- Clearance items
Damaged Orders
If your order arrives damaged, contact us within 48 hours of delivery with photos of both the product and packaging.
Refunds
Approved refunds are issued to the original payment method after the returned product has been inspected.
Shipping charges are non-refundable unless the return is due to our error.
Exchanges
We gladly exchange products that arrive defective or were shipped incorrectly.